Deleting a Member Email Address Ban Print

Typical Symptom:

When attempting to add a member or change a member's status, the following message displays: "Notice: The email address test@example.com cannot be added to this list because: This address has been explicitly banned."

Solution:

The ban will need to be deleted in order to re-add this member.

Deleting the ban:
 

1. Navigate to "Members: Ban Addresses"
2. Click the "Find Ban" button
3. Enter the User Name, example: testuser
    
4. Enter the Domain, example: example.com
5. Select Type "Reject" from the dropdown menu
6. Select the list from "Applies to" dropdown menu
7. Click the "Go" button
8. Click the "Delete" button to delete the ban
9. You will be prompted,  "Delete this ban?"
10. Click "Delete" to confirm
11. Once deleted click on "Apply Bans" button
12. Click "OK" to confirm
13. Re-add member