Resolution
Question:
How to prevent a List Administrator from being held?
Solution:
This solution describes the steps necessary to prevent a List Administrator from being placed into "held" status. List Administrators that have a "Held" status cannot access the list in which they are administrators.
Preventing List Administrators from being held
- Navigate to "Members: View Members"
- From the drop-down field, select "Show: List Administrators"
- From the column titled "Email", click on a List Administrator's email address
- Navigate to "Advanced Settings"
- From the drop-down field for "Hold User?:", select "No, never put this member on hold, even if they bounce too much mail"
- Click "Save"