Question:
How to reset an administrator password?
Solution:
In the event that an administrator password has been forgotten, it is possible to send a password reset to the administrative email.
Resetting an administrator password:
- On the login page, click the "If you have forgotten your password, click here." link
- On the following page, a field will be provided to enter the administrator email address
- Click the "Enter" button to trigger the reset email
- When the email is received, click the provided URL link
- Change your password by entering the same password twice into both fields, then click "Reset Password" for the change to take effect
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