Mailing does not appear in the outgoing queue
Question/Problem Description
- Mailing does not appear in the outgoing queue but does in incoming queue, no error in the transact log.
Clarifying Information:
Steps to Reproduce
- Send email submitted message to ListManager server.
Expected Result
- A message is sent to list members.
Actual Result
- Mailing does not appear in the outgoing queue but does in incoming queue, no error in the transact log.
Error Message:
No error message in transact log for the incoming message.
Resolution
Cause:
- The user sending the message is not a member of the list, so ListManager just ignores the mailing.
Resolution:
Two alternatives:
- Add user as a member of the list and have them resend the message.
- Change the list settings to allow non-members to post messages in the list under Utilities > List Settings > Discussion Group Features > Security (not recommended).
