Resolution
Product: ListManager
Version: N.A.
Question:
How to enable tracking for a mailing?
Solution:
Open and link tracking can be added to mailings in order to monitor member activity and track responses.
Tracking a Mailing
- Navigate to "Mailings: New Mailing"
- Input the HTML, Text, headers, and any other options as normal
- Change to the "Tracking" tab
- Track Opens - This provides the ability to track when an HTML client opens a mailing (text cannot be tracked for open)
- Track all URLs - This will replace all links with tracking equivalents so that when a link is clicked it will be recorded in ListManager
- Track Opens - This provides the ability to track when an HTML client opens a mailing (text cannot be tracked for open)
- Save the mailing by choosing the "Save" button
Considerations
- Not all license levels provide tracking functionality.
- Tracking will require that the ListManager web server be accessible from the internet.