ListManager adds a hidden .gif (1.gif) link to every HTML mailing that is sent out. ListManager captures the source IP, memberid, and timestamp when that gif file is opened. Outlook loads all of the images contained within a mailing when viewing in the Outlook preview pane. Therefore, viewing mail through the Outlook preview pane will count as an open.
Note:
If an Outlook mail client’s security does not allow loading of .gif files, open counts will not be captured.
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