Articles

"This address cannot join this list because only pre-approved members may join" Resolution Either the member is explicitly banned in a "reject" or there is an "always accept"... Error "Message identified as error mail to list" Resolution This error indicates that one or more phrases in the incoming mailing were identified... Error 102: Incorrect syntax near... when testing a segment Resolution You may receive the error "Error 102: Incorrect syntax near..." when testing a... Import Failed: Member import failed because of the following error 264 Link Tracking Parameters Break Links to Wordpress Pages in Mailings For tracking, ListManager adds extra data to the ends of links. This can break linking to... Lyris Command Address Not Working Resolution This issue can have multiple causes. The email should be plain text. The "From"... Allowing Rejection Messages Resolution   ListManager does not send rejection messages to senders when their email messages... Can't access API Resolution   Check your firewall If you can't access the API try accessing the API directly on... Emails Not Sending to Mimecast Recipients How do you know if you are being blocked by Mimecast? After sending out a mailing you receive an... Error "Message identified as error mail to list" Resolution This error indicates that one or more phrases in the incoming mailing were identified... Error "TLS encryption required" ListManager does not support connectivity with mail servers which require encryption.As such,... Error 554 When sending an "unsubscribe" email to a list, an error message may be sent back to the sender... Fatal Error" when trying to import a .csv file. When attempting to import a .csv file, the import aborts and the following error is... List Manager - SMTP Log shows "no bounce message received" message even though there were bounces If the bounce messages for a mailing have been purged the message "no bounce message received"... ListManager - Mail from parent lists to child lists is being rejected because of detection of the LYRIS header   Child lists must be configured as such. If they are not, messages to the parent list will be... ListManager - Message to List Identified as Error Mail Because Subject Header Contains a Match Phrase This solution is for software customers only.  It does not applied to Hosted customers.If you see... ListManager - Rejected Posting Subject Header Contains a Matched String Such as "OUT OF TOWN" Typical symptoms:When attempting to post a message to the list, an error email is... ListManager - The error "This message does not exist in our archive" is displayed when sending a test mailing The error "This message does not exist in our archive" is displayed when clicking on an archive... Mailing fails to be sent or aborts Typical symptoms: The recipient transaction log displays "Message Load Failed". The recipient... Mailing indicates zero total recipients Resolution Within ListManager, go to Mailings: Mailing Status: Mail Queues: Outgoing: View... The error "This message does not exist in our archive" is displayed when sending a test mailing Resolution The error "This message does not exist in our archive" is displayed when clicking on... Troubleshooting 'Require Password in Body of Email Resolution When the ListManager 'Security' setting in Utilities: List Settings: Email Submitted... Your IP address may not access the ListManager interface This solution describes the course of action when a "Your IP address may not access the...
« Back